Support Centre - Fortify Network Solutions

Support Centre

We provide outstanding Helpdesk Support for Managed Services and VFO 24/7 Cloud clients. Clients have access to professional support via telephone, email or the Client Portal.

Client Portal

The Client Portal can be used to create, update and track your tickets with our Helpdesk as well as access other information related to your services with Fortify.

Go Request Access

Remote Support

Connect to our secure remote support services through a code or public session.

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Documents and Forms

Link to our convenient online forms to add/remove a user or to access additional support resources.

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Email Us

When you email helpdesk@fortify.ca , a ticket will be automatically generated and a confirmation email will be sent back to the User as well as the Main Contact for your organization.

Call Us

Please note this is for instances that are sever-related and impact a significant portion of your users and/or systems.

  • Monday to Friday – 7:30am to 5:00pm
  • Call 1.866.435.7717 – ext. 300

After Hours Support

  • Monday to Friday – 5:00pm to 11:00pm
  •  Weekends/Holidays – 9:00am to 11:00pm
  • (premium rates apply) 
  • Toll Free 1.866.435.7717 – ext. 100
  • Direct 416-709-4357
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Our Technology Partners

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