SUPPORT CENTRE
We provide outstanding Helpdesk Support for our Managed Services and VFO247 cloud clients. Clients have access to professional support via telephone, email and onsite services as required.
Fortify resources
Frequently accessed forms:
REMOTE SUPPORT
Connect to our secure remote support services through a code or public session.
When you email helpdesk@fortify.ca , a ticket will be automatically generated and a confirmation email will be sent back to the User as well as the Main Contact for your organization.
Phone
Our trusted advisors and technical support are available Monday to Friday – 7:00am to 5:00pm
1.866.435.7717 – ext. 300
After hours
Monday to Friday – 5:00pm to 11:00pm Weekends/Holidays – 9:00am to 11:00pm (premium rates apply)
Toll Free 1.866.435.7717 – ext. 100
CONTENT LIBRARY
ADD or reactivate USER FORM
Remove or suspend user Form
CYBER INSURANCE READY CHECKLIST
CLIENT CONTACT FORM
how to contact helpdesk for support
Helpdesk guidelines
Managed technology services INFOGRAPHIC
VIRTUAL FORTIFY OFFICE INFOGRAPHIC
CONTACT US
Want to get started with Fortify? Fill out the contact form below or reach out to our trusted technology advisors via email to get your free technology assessment.
Contact Info:
contact@fortify.ca
(866) 435-7717
Our Headquarters:
2 Queen Street
Cookstown, ON L0L 1L0
Our HOurs:
Monday to Friday
7:00 am - 5:00 pm EST